Servicing

Freed prides itself on offering customers the best after purchase service possible.  If something goes wrong, we’ll make it right.

Servicing

Freed offers three servicing packages:

Silver - $59 - Our entry level package, a perfect option for when you want your scooter to get a quick once over.

https://freedpev.co.nz/collections/all/products/silver-service

Gold - $99 - Our mid-tier package which comes with a free tube replacement. a great idea for when you are coming in for a flat tyre anyway!

https://freedpev.co.nz/collections/all/products/gold-service

VIP - $249 - Our most comprehensive package, stacked full of value, including unlimited servicing! & free tyres

https://freedpev.co.nz/collections/all/products/VIP-service

To book a full service, email service@freedpev.com and we’ll respond with the next steps.

Faults

Sometimes things don’t go according to plan.  If your Freed product is faulty, we will make it right.  Please refer to our ‘Returns and Warranty’ page.  In addition to being able to fix or repair any fault, we have a full range of parts available if your personal electric vehicle needs repairs. 

As part of our promise to make things right, we have a number of courtesy scooters and skateboards that our customers can use to have you back on the move quickly.