The home of the legendary Zero E-scooters

COVID19 - Alert Level 1 Information


OUR RETAIL SHOP IS BACK OPEN! – SAFETY FOR OUR STAFF AND CUSTOMERS IS OUR No 1 PRIORITY - PLAY IT SAFE!

During Alert Level 1 we are OPEN for our full offering, which includes:

TEST RIDES & VIEWING

You are welcome to come and try and view our ZERO Electric Scooter range and Accessories and Parts. Feel free to just pop in or if you want to book ahead for a test ride then please do so by emailing info@freedpev.com or call 021 498 269.

ONLINE STORE

You can continue to order via our online shop. We will arrange a courier to deliver to your shipping address or you can range a ‘click and collect’ from our store. Email us at info@freedpev.co.nz if you have any queries on the ZERO Electric Scooter range

SERVICING & REPAIRS

Come and visit us in store to talk about a service or repair for your Electric Scooter. Note: we service and repair a range of scooter brands including Xiaomi.

Or....

- For standard servicing or repair you can purchase on of our service products online – then email service@freedpev.com to arrange a time to drop off the e-scooter

- For non-standard repairs please email the team at Freed service@freedpev.com with the below information and we can quote a price for the repair and arrange a time for you to drop off at our store:

    • Contact details (name, phone number)
    • Model of electric scooter, odometer reading, date of purchase
    • A summary of the required service / repair 
    • A summary of any pre-existing damage

Disclaimer: Freed does not take any liability for pre-existing damage to a customers electric scooter. Upon inspection we will provide you an honest quote for repair/servicing within a given time frame.

    Alert Level 1 – Freed Operation

    - We will be sanitising every Electric Scooter prior to test ride or pick up if you have purchased a new Electric Scooter or had it serviced or repaired by Freed. Feel free to wear gloves when handling our goods (up to you). 

    - We will be regularly cleaning surfaces in the shop - disinfecting them

    Payment options

    Whatever your preferred payment method we can make it happen! 

    EFTPOS/Credit card via our Eftpos machine

    Bank Transfer – we will email you an invoice and your can Direct Credit payment to our bank account. Please send us payment confirmation before you collect your Electric Scooter or Accessories & parts

    Online via Debit or Credit Card – you can purchase our ZERO Electric Scooters, Accessories & Parts, or standard Servicing packages / products via our website.