We are now located at 23B Westhaven Drive, come and see us!

COVID19 - Alert Level 1 Information


OUR RETAIL SHOP IS OPEN FOR CONTACT-LESS TRANSACTIONS ! – SAFETY FOR OUR STAFF AND CUSTOMERS IS OUR No 1 PRIORITY - PLAY IT SAFE!

During Alert Level 3 we are OPEN by APPOINTMENT for SALES AND SERVICE.

TEST RIDES & VIEWING - SUSPENDED DURING LEVEL 3

You are welcome to come and try and view our ZERO Electric Scooter range and Accessories and Parts. After lock-down. Till then, book a service or collection by emailing info@freedpev.com or call 021 498 269.

ONLINE STORE

You can continue to order via our online shop. We will arrange a courier to deliver to your shipping address or you can arrange a ‘click and collect’ from our store. Email us at info@freedpev.co.nz if you have any queries on the ZERO Electric Scooter range

SERVICING & REPAIRS

Phone 021498269 OR EMAIL info@freedpev.com to book a service or repair for your Electric Scooter. Note: we service and repair a range of scooter brands including Xiaomi.

Or....

- For standard servicing or repair you can purchase on of our service products online – then email service@freedpev.com to arrange a time to drop off the e-scooter

- For non-standard repairs please email the team at Freed service@freedpev.com with the below information and we can quote a price for the repair and arrange a time for you to drop off at our store:

    • Contact details (name, phone number)
    • Model of electric scooter, odometer reading, date of purchase
    • A summary of the required service / repair 
    • A summary of any pre-existing damage

Disclaimer: Freed does not take any liability for pre-existing damage to a customers electric scooter. Upon inspection we will provide you an honest quote for repair/servicing within a given time frame.

    Alert Level 1 – Freed Operation

    - We are open normal hours. Call or email to book a service or collection.

    Payment options

    Whatever your preferred payment method we can make it happen! 

    EFTPOS/Credit card via our Eftpos machine

    Bank Transfer – we will email you an invoice and your can Direct Credit payment to our bank account. Please send us payment confirmation before you collect your Electric Scooter or Accessories & parts

    Online via Debit or Credit Card – you can purchase our ZERO Electric Scooters, Accessories & Parts, or standard Servicing packages / products via our website.