Expert Guidance

Choosing the perfect electric scooter or personal electric vehicle can be an exciting yet challenging task. There is so much to know. Our knowledgeable team is here to assist you at every step, helping you find the ideal ride that suits your lifestyle, preferences, and budget.

Customer-centric Approach

Your satisfaction and safety is our priority. Our dedicated team have become famous for their honest advice. They have the specialist knowledge to address any inquiries or concerns you may have.

Service Guaranteed

When you buy an electric Scooter from Freed you get our famous after sales service. We fix everything we sell. As long as we can get parts for it and it is physically able to be repaired we will fix it.

FAQs
What types of electric scooters do you offer, and what are their key features?

We offer a wide selection, ranging from compact and lightweight models for city commuting to powerful off-road options.

We offer a small range of electric trikes.

Our scooters typically feature high waterproof ratings, durable construction, various speed modes, foldable design for easy storage, and long-lasting batteries.

Can I ride in the rain?

Waterproof scooters are becoming more common since early 2024 and most of our range is IPX5 or better. Essential in New Zealand these days. However even the best waterproof rating is no guarantee. We recommend to avoid heavy rain and standing water. Water on the ground can get inside motors and cause rust. Always dry your scooter off as water left sitting on it will get in eventually and can cause damage. Waterproof rating (IP rating) varies by brand. IP 4  is ok for light drizzle. 

Can I test ride the electric scooters and bicycles before making a purchase?

Yes, we encourage test rides so you can get a feel for the different models and choose the one that best suits your needs and preferences.

How can I avoid punctures?

Honeycomb type solid tyres are excellent and available for many smaller scooters but take care in the wet. Tyre liners, tyre sealant and tyre pressure are important. We recommend checking tyre pressure every 4 weeks or so. Watch out where you ride, avoid debris and gutters.

Can you fix my scooter?

Absolutely. We provide spare parts and maintenance services for all the electric scooters we sell, ensuring they remain in top condition. We also service a wide range of other, common brands. Email info@freedpev,com to find out more.

Reviews

Fabian F (Google Reviews)

⭐️⭐️⭐️⭐️⭐️

They are truly exceptional! Their team takes the time to explain everything in detail, ensuring you fully understand the process or product before making a decision. Their customer service is top-notch, with a dedicated service center that provides efficient and hassle-free support. Whether you're a first-time customer or a returning one, they consistently deliver a great experience. I highly recommend them without hesitation; see for yourself and experience their outstanding service firsthand!Like

Campbell R (Google Reviews)

⭐️⭐️⭐️⭐️⭐️

Purchased my first scooter from these guys and every time I went back for advise or anything, they were always more than happy to help out. They even replaced some screws with locknut ones free of charge cause they kept vibrating loose. Highly recommend these guys.

A Grant (Google Reviews)

⭐️⭐️⭐️⭐️⭐️

popped in to Freed after doing some homework on scooters ref what features I thought I wanted. The guys were incredibly helpful, talking over the various options and letting me take some for a spin, with various combinations of features. Having the Light Path right on the doorstep is a real advantage, a great test track with space and no cars while you get used to riding. I went away with a much better understanding of what I wanted, thought it over and returned later to place an order. Brilliant customer service, can't fault them on anything

Juliet G (Facebook Reviews)

⭐️⭐️⭐️⭐️⭐️

Good value. Fast service. They give you options and don’t just try and take your money. Very affordable and I am very appreciative of their service. Have used them twice now. Highly recommend

About Our Store

Your Destination for Electric Mobility

Our vision is to revolutionise the way New Zealanders commute!

The team at Freed and our already loyal customers know that Personal Electric Vehicles (PEVs) provide a terrific sense of freedom for your commute or fun in your spare time. It is a great solution to your transportation needs. 

We have been trading since September 2018, so have more Electric Scooter experience than many retailers in New Zealand. We are at the forefront of the market, scouring the world for the best products, ensuring we provide the best quality, for the best price. 

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